Heather studied Biology and Chemistry at Goldsmith’s College, University of London, graduating in 1987. She then gained a Ph.D. in analytical chemistry from the Department of Chemistry, University of Manchester in 1991. Heather worked as a post-doctoral research scientist within the Department of Obstetrics and Gynaecology, University of Manchester from 1991-1999 with a specific interest in cell adhesion and the role of extracellular matrix in human physiology.

In 1999 Heather took up the position of Clinical Biochemist in the Willink Biochemical Genetics Unit, now part of Genomic Medicine, Manchester Foundation Trust with a specialist interest in lysosomal disease. Heather was appointed Principal Clinical Scientist in 2008 and has overseen the expansion of highly specialised laboratory services, focussing on improved diagnosis and monitoring treatment efficacy of pioneering new therapies for patients with lysosomal disease.