Customer Services
InterTradeIreland in partnership with Northern Ireland Water welcomes you to this year’s Supplier Day – ‘Connecting with the Supply Chain in an evolving world’
To hear more about the category you have selected
Let us take you on a tour of the Northern Ireland Water Customer Services Category.
Stephen Ewart - Senior Contract Manager Commercial Contract Management Team
Stephen has worked at NI Water for over 36 years. Working within the Commercial Contract Management team, Stephen is currently managing various strategic and key operational contracts with an annual value of £12 million. Most notably one of Stephen's largest contracts is the supply of Customer Services Contact Centre, Billing and Debt Management Services.
Marie Bradley - Senior Category Manager Procurement Team
Marie has worked at NI Water for 10 years. Working within the Operational Procurement team, Marie currently manages a portfolio of contracts in the region of £100 million and in excess of 100 suppliers. Marie has a wealth of experience of working within both the ICT and Customer Services categories and is focusing on the growing priority to deliver digital transformation for both internal digital capacity and the external customer experience.